Key Health Alliance HIT News from REACH

REACH - Advancing health information technology
for Minnesota and North Dakota
Services
If your organization is ready to commit to the meaningful use of an electronic health record (EHR) within the next 14 months, you should complete the online registration form to request technical assistance through REACH.
Over 1,000 providers have registered for REACH services
Register for services >
 
Events
Meaningful Use Assessment Informational Call
Wednesday, October 13

7:00 to 7:30 am CT
Free
Join us for an open, informational call to learn how clinics can use the REACH meaningful use assessment to determine if they are ready to attest to meaningful use.
Dial: 866-939-8416
Enter participant code: 8695985#

REACH Webinars
HIT Roadmap to Meaningful Use
Tuesday, October 19
North Dakota Health Information Exchange
Tuesday, November 2
Workflow Redesign and EHRs
Tuesday, November 16
All REACH Webinars are from noon to 12:45 pm CT. $50 or free to registered providers
More information and registration >

Conference
Health Information Exchange and Privacy and Security Conference
Tuesday and Wednesday, November 9 and 10
Mandan, ND
Sponsors: ND Dept. of Human Services – IT Services, and Medical Services (Medicaid), ND Dept. of IT – State HIT Office, and REACH
$75. More information and registration > Contact Billie Jo Clifford, NDDHS-ITS, 701-328-4857.

Recorded REACH Webinars
Meaningful Use and Beyond 2010
Other recorded Webinars also available.
Listen online >
 
Quick Links
REACH
Fees and Discounts
Meaningful Use
EHR Resources
Register for Services
 
REACH
REACH is a nonprofit federal HIT Regional Extension Center dedicated to helping providers in clinics, small hospitals, and other settings in Minnesota and North Dakota implement and effectively use electronic health records. Our mission is to assure that each of our clients achieve meaningful use. More >
REACH is a program of Key Health Alliance, a partnership of Stratis Health, Rural Health Resource Center, and The College of St. Scholastica, which collaborates with North Dakota Health Care Review and the University of North Dakota, School of Medicine and Health Sciences, Center for Rural Health.
www.khaREACH.org
877-331-8783, ext. 222
info@khaREACH.org
Critical Access and Small Hospitals
Critical Access and rural hospitals in Minnesota and North Dakota can now receive subsidized assistance to work on adoption and meaningful use of health information technology (HIT).
In mid-September, the Regional Extension Assistance Center for HIT (REACH) received approval for supplemental funding from the Office of National Coordinator for HIT (ONC) to expand services to support Critical Access and rural hospitals. The grant allows REACH to earn up to $1.49 million to provide technical assistance to these hospitals. The amount of federal funding that REACH receives depends on the number of clients who sign up for help and on whether those clients achieve meaningful use of HIT.
The subsidies are greatest if hospitals sign up before December and agree to begin attestation of meaningful use by October 2011. Doing so would qualify hospitals for Medicare and Medicaid incentive dollars within the first year of the program.
Twenty-nine Minnesota and 15 North Dakota hospitals already have registered for assistance. Other eligible hospitals can register online.
Meaningful Use Assessment
For as low as $1,000 through November 30
An assessment is available for clinics who already have an EHR to determine how ready they are to meet meaningful use with their current EHR system. Developed by REACH, the assessment consists of a survey, an interview, and dashboard to track their progress. An assessment will be available for hospitals (CAH and PPS <50 beds) in the near future.
The assessment notes strengths and uncovers areas of risk
Based on the assessment, REACH proposes a work plan to mitigate their risks
Verify you are on track with a meaningful use assessment from REACH. Your cost could be as low as $1,000 per organization, regardless of how many providers or how many clinics/sites are part of your organization. This low rate ends November 30.
REACH's goal is to see that provider's reach their attestation period by September 30, 2011. That way, they'll be able to receive the greatest subsidy for REACH services and receive the maximum amount of Medicare/ Medicaid incentives for meaningful use in the first year.
Be sure that your organization is ready—contact REACH at info@khareach.org or 877-331-8783 ext. 222 for a meaningful use assessment. Participate in the informational call on Wednesday, October 13 to learn more. See details under Events on the left.
Practice Insights - Midgarden Family Clinic
Slowing the process of EHR adoption to ensure success
Midgarden Family Clinic—a standalone, independent family practice in Park River, North Dakota—was on the verge of selecting a new electronic health record system when its office manager contacted REACH. Through conversations with REACH staff, she realized that the clinic was moving too fast and had missed some of the many details that would help ensure successful implementation of a new EHR.
Midgarden Family Clinic staff
Midgarden Family Clinic staff: Mary Hurtt, Cynthia Udby, Paula Pengilly FNP, Dr. Kristi Midgarden, MD, Karen Restad, and Joyce Iverson.
The clinic has four full time and four part time employees. Working with REACH, the Midgarden Family Clinic stepped back and spent more time defining its goals and completing planning steps. The clinic developed a better understanding of its clinical and operational needs as well as its organizational readiness.
"We're a small family practice. We're not able to use all of the professional components of an EHR on our own," said Cynthia Udby, office manager and the EHR project manager. "REACH has been assisting our clinic with that and planning how to meet our milestones."
The details can seem limitless when evaluating clinic needs and the available EHR options. REACH staff helped Midgarden Family Clinic understand the different choices and the implications of these choices for their clinic. Details ranged from understanding the various models for acquiring an EHR, such as C/S, ASP, SaaS, and buying it all; the pros and cons of tablets versus desktop computers; and understanding redundancy for data backups.
"REACH brought that experience to the table. They helped us think through the whole plan, rather than just skimming the top," said Udby. "Without REACH assistance we would not be able to meet meaningful use by 2015."
Read full story >
Meaningful Use Supports Quality of Life
Julie Jacobs, MS, RN, REACH HIT Field Consultant
While much of the discussion of meaningful use criteria is around safety, efficiency and effectiveness of health care delivery—the real issue is quality. Describing what quality in health care actually looks like may best be accomplished through the lens of patient experience.
A number of factors contribute to a diagnosis or medical condition— lifestyle choices, heredity and environmental factors to name a few. Key to understanding health outcomes is the matter of control. What factors can we, as patients, readily control to impact the outcome of treatment decisions made when seeking medical intervention for a condition that will affect our quality of life?
Lifestyle choices—what I eat, how I interpret my circumstances, what I do with my time—are the only health factors that most of us can have any measurable control over. Meaningful use criteria are written specifically around the notion of leveraging what we can control to improve health outcomes.
Can a person with diabetes have better outcomes and live a better quality of life and have fewer complications from their disease, if they know and understand the impact of their lifestyle choices on their A1C results?
Can knowing the results of their A1C in a timely fashion impact their future behaviors?
According to the clinical quality measures contained in the meaningful use criteria, the ONC and many health care professionals believe they can.
Meaningful use clinical quality measures are designed specifically to support the goal of improved health outcomes by providing timely, accurate information to those most likely to affect treatment decisions, especially patients themselves. History, diagnoses, lab and treatment information is entered into a database (the EHR) in a discreet format, a format that is able to be aggregated and reported, and placed in the hands of people who need it most—those at the point of care. By doing this in a consistent, efficient and effective manner, the ONC is hoping to begin to move Americans along a continuum of better health.
The science shows that there is a direct relationship between controllable lifestyle factors and improved health outcomes. Meaningful use quality criteria are designed to capture these relationships in a way that can be communicated to the entire health care team, starting with the patient. When we as patients begin to connect the dots between our behaviors and the condition of our health, we will all have an improved quality of life. After all, isn't that what we really want?
Preparing for Meaningful Use—
Requires More than the Technology
Dr. Paul Kleeberg, REACH Clinical Director
Meaningful use is not just about the technology. A vendor can provide you with meaningful technology, but just having a certified EHR in place does not mean that you'll automatically achieve meaningful use nor does it mean you'll get the most out of your EHR investment. You also need to have your people on board and the proper processes/workflow in place to achieve meaningful use.
Many of the criteria and quality measures will require a change in workflow in order to achieve them. The more efficiently you are able to meet these measures, the more value you will get out of your EHR. You don't need to wait until you have an EHR in place to prepare for meaningful use. Here are some steps you can take to prepare your staff and your workflow:
Demographic Requirement
The meaningful use criteria require that you collect information on race, ethnicity, language and other data on all of the patients who walk through your door during the measurement attestation period. Currently, many clinics and hospitals do not ask patients for their race, ethnicity and language. Begin to develop a process with your staff now so they will be comfortable asking demographic questions when the EHR is installed.
Quality Measures
Undoubtedly, you have begun collecting quality measures for other reporting purposes. REACH recommends you look at the meaningful use quality measures and identify which of them you would like to report on (clinics must have 3 core and 3 optional, hospitals must have all 15), and then begin the process of establishing who can collect this information from the patient in order to make sure that it appears in the chart.
Populating the Face Sheet
The face sheets contain the patient's medications, the problem list, past medical history, allergies, important contact information, surgeries and other information. Having these sheets complete and on the paper chart will ease the transition to the electronic chart.
Currently, there is a large gap between meaningful technology and meaningful use. It takes planning and work to get the most out of your investment. REACH can guide you to meaningful use of the technology.
At Your Service
Tina KesselTina Kessel, REACH Regional Coordinator/HIT Consultant
Tina Kessel, RN, is a REACH Regional Coordinator/HIT Consultant. She provides support to ensure EHR technology is implemented effectively for REACH clients.
Tina believes that implementing an electronic health record is about more than technology, it's about improving health care quality.
She says, "Providing quality patient care is important in health care. An EHR supports physicians and mid-levels in providing high quality care by making all of the patient's information and clinical decision support accessible to them at the point of care. The role for REACH is to provide the tools that are needed to optimize the use of the EHR to further enhance the quality and value of care they give their patients."
With almost 20 years in health care delivery and technology adaptation, Tina offers proven knowledge of and ability to implement EHR in a way that health care providers can understand and use to their best advantage. As nurse manager/EHR coordinator for Great Plains Clinic in Dickinson, ND, she trained physicians and nursing staff to use EHR efficiently and effectively.
REACH clients benefit from her ability to lead staff through EHR implementation as well as develop and modify EHR templates and documents to improve clinic efficiency. She also has established a method to effectively allow interface among departments such as radiology, mammography, ultrasound and laboratory to ensure interoperability. Strong communication and project management skills allow Tina to lead health care providers through coordination and implementation of EHR technology.
Health Information Exchange
Minnesota
The Minnesota Department of Health (MDH), Office of Health Information Technology is responsible for planning and implementing Minnesota e-Health Connect, to facilitate the development of the health information exchange (HIE) strategic and operational plan for Minnesota. The Minnesota plans are available on the MDH Web site.
On July 1, a law went into effect for new HIE certification requirements and state agency oversight for businesses conducting HIE in Minnesota. The legislation was based on the work of a Minnesota e-Health Advisory Committee public workgroup and input from public comment. The law establishes the process for granting Health Information Organization and Health Data Intermediary certificates of authority, and an oversight mechanism to be established by the Minnesota Commissioner of Health.
For more information about MN HIE, contact Jennifer Fritz, MDH Office of Health Information Technology, 651-201-3662.
North Dakota
The North Dakota Health Information Technology Advisory Committee (HITAC) with assistance from a consultant, Hielix/MEDNET, developed the HIE strategic and operational plan for North Dakota over the past six months and submitted it to ONC on September 27. The North Dakota plan is available on the HITAC Web site.
ND HIE architecture
North Dakota HIE architecture broken down by phase (plan page 146).
For more information about ND HIE, contact Sheldon Wolf, ND health information technology director, 701-328-1991.
Medicaid Incentives
Minnesota Medicaid HIT Update
Minnesota has appointed Bob Paulsen as Medicaid HIT Coordinator. He is responsible for coordinating the state's efforts to complete the CMS required State Medicaid HIT Plan (SMHP) and associated Implementation Advanced Planning Document (IAPD). These documents will address the state's design and implementation strategy for the administration of the Medicaid EHR incentive program in Minnesota. Minnesota is moving forward with planning activities and will be issuing updates in the near future. For more information, contact Bob Paulsen, 651-431-5827.
North Dakota Medicaid HIT Update
The North Dakota SMHP and IAPD drafts are almost complete and on schedule to be submitted to CMS for comment. The state has completed preliminary estimates of eligible providers and hospitals and has submitted dollar amounts for the state budget to be prepared if and when eligible professionals and hospitals apply for incentive payments. If you are a hospital or provider and think you may be eligible for the incentive payment program, go to the ND Medicaid HIT Website and provide the information requested.
Vendor / Product News
EHR Product Certification Has Started
Having a certified EHR and demonstrating its meaningful use are required for health care providers to be eligible for federal incentive payments. To date, 34 EHR products have been certified by two of the the three organizations selected as ONC-Authorized Testing and Certification Bodies.
Certification Commission for Health Information Technology (CCHIT), Drummond Group, and InfoGard Laboratories are testing and certifying EHR technology for compliance with the standards issued by the U.S. Department of Health and Human Services.
CCHIT announced Friday that it has certified 33 products to date, including 19 complete EHRs, which meet all of the 2011/2012 criteria for either eligible provider or hospital technology, and 14 EHR modules, which meet one or more—but not all—of the criteria for meaningful use. The Drummond Group has certified one product.
Standards and Certification Criteria for Electronic Health Records >
REACH Preferred Vendor Program
REACH is developing a cohort of "preferred" vendors from the 34 EHR vendors that responded to the initial request for information. Preferred vendors will comply with technical and regulatory standards and offer discounts to REACH clients. REACH intends to maintain healthy competition between participating vendors, while establishing ground rules and standards that will make the vendor selection process more efficient and effective for providers. The aims of the preferred vendor program are to:
Reduce provider resources devoted to RFP development
Reduce vendor time devoted to RFP processing
Generally, have more-accurate information which REACH clients can use to make appropriate vendor selection decisions
Increase provider confidence in the accuracy and relevancy of RFP responses.
More >
Key Health Alliance REACH is a project federally funded through the Office of the National Coordinator, Department of Health and Human Services (grant number EP-HIT-09-003).