50 minutes

Recorded April 30, 2013

With increasing demands for higher quality, more cost-effective patient care, it’s impossible for the physician to provide all recommended and needed services during a typical office visit. However, unlike traditional paper charts, electronic health records allow multiple caregivers to access information at any time. Empowering your staff to use the EHR to communicate with patients, order labs and immunizations, schedule appointments, adjust medications and provide other care can dramatically improve quality. Learn how our independent primary care clinic has used these tools, including the innovative quality bonus program, to improve patient care and increase provider, employee and patient satisfaction.


Participants will be able to:

  • Understand how electronic health records can be used to allow all staff and providers to contribute towards improving patient care.
  • Discover how to analyze existing processes to identify opportunities for all team members to participate in improving care.
  • Learn how to implement an organization wide quality bonus program.

Who should attend

Administrators, CEOs, CIOs, IT Staff, Project Managers, DoN/Nursing Staff, Physicians/Providers and other HIT team members.


James Welter, MD
Dr. Welters graduated from Brown University Program in Medicine and completed a family medicine residency at the University of Wisconsin, Madison. Since 1991, he has practiced in suburban Minneapolis with Northwest Family Physicians, an independent fifteen doctor single specialty group, where he is currently President and Chief Medical Officer. Dr. Welters also has served as a consultant for clinics implementing electronic health records and as a faculty member for the Normandale Community College Health IT Certification program.

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