Workflow Redesign and EHRs

Tuesday, November 16, 2010

Noon to 12:45 p.m. CDT

Although meeting the standards for meaningful use defined by the final rule is important, the real goal of electronic health record (EHR) technology is to improve patient safety, care quality and clinical efficiency. EHRs are just tools. Safety, quality, and efficiency result when these software tools are used effectively. And, in most clinics and hospitals, safety, quality and efficiency are the result of a string of activities done by a number of people. Taken as a group, these activities are called workflows (or work processes).

As clinics and hospitals review the federal meaningful use requirements, many are realizing that their workflows and associated use of their EHRs are either not optimized to ensure safety, quality, and efficiency, or do not result in meeting the meaningful use requirements.

This Webinar will provide you with information about how to use various techniques and tools to document process workflows with an eye toward improving safety, quality and efficiency of clinical operations.

Objectives

Participants will:

• Learn the value of understanding current clinical workflows
• Understand how workflow documentation can improve the success of an EHR implementation
• Realize practical workflow analysis tools
• Receive suggestions on ways to involve clinical staff

Speakers

Phil Deering is a Regional Extension Assistance Center for HIT regional coordinator and an HIT consultant for Minnesota and North Dakota. Phil provides ongoing project management and HIT services to assist clients to achieve meaningful use of EHR.

Phil has expertise in EHR project management, process documentation and redesign, software systems implementation, organizational change management, facilitation, and instructional design and training. Phil is also an expert in helping health care organizations, large and small by clarifying business requirements, documenting as-is and to-be processes, defining risks, communication, and training solutions.

Pam Oachs, MA, RHIA is an assistant professor in the Department of Healthcare Informatics and Information Management at the College of St. Scholastica.  Prior to working in academics, she worked at a large health system in various role including clinical quality improvement, Joint Commission accreditation, patient access, and information technology.   Her interests focus on managing user involvement in health care technology including project management, change management and workflow analysis.

Recording Cost

You may order an MP3 and PDF of the slideshow for this webinar:

• FREE for clinics and hospitals registered with REACH (Code available for REACH registrants to enter in registration form - please contact webinar@khareach.org or (877) 331-8783 ext. 222 if you have not received your code.)
• $30 for all other participants